Welcome to The Westin London City

None of our hotel rooms face the River Thames however you will be able to enjoy the river view from our beautiful wine bar Hithe + Seek.

All non-UK residents must provide their passport. All UK residents must provide identification in the form of a driving license or passport. Failure to do so may result in being unable to check into the property. NB – if you are on a corporate rate you may be asked for your corporate identification also for proof of rate usage.

Yes - Please be advised all reservations are subject to a £75 per day authorisation giving you the freedom of the property to fully immerse yourself in the hotel and charge your consumptions to your room with no hassle or worry. Please note that we are operating a cashless policy.

Top Tip: If you have an advance purchase reservation don’t forget your card you paid with, don’t worry if you have forgotten it, we will refund the initial payment card and use an alternative method of payment on your arrival.

No, we advise all guests arriving via car to our main entrance on Upper Thames Street but if arriving on foot or via tube (closest station: Mansion House) please use our north entrance via Huggin Hill. Please be advised from 22:00 – 07:00 this door is accessible with hotel guest keys only.

We have two fantastic outlets on property as well as our 24 hour In-Room Dining service. Mosaic is a convivial city all-day fine dining venue featuring global dishes, nutritious recipes and local favourites sat alongside the Westin Eat Well menu. Hithe + Seek is a wine bar set in the heart of the City of London, thoughtfully created as an interactive and explorative experience. Offering a unique setting when the sun goes down and the city light go up, sip on carefully selected wines complimented by food pairings.

The only difference between these two categories is that our Classic Rooms offer accessible features. Did you know? All new build hotels must offer 10% inventory as accessible rooms by law.

The closest car parking facilities to the property are the NCP Thames Vintry, this is a locally managed parking facility that is circa 10-minute walk to the property. Top Tip: park your car before coming to the property, due to the one-way system around the hotel it can take time to get back to the car park once arriving at the hotel due the London traffic.

We do not allow external decoration packages as this causes extensive damage to our rooms, please be advised deep cleaning and damage fees will apply. The great news is our in-house Guest Experience Team are more than happy to organise this on your behalf with a range of different packages for different occasions, please do reach out to guest.experience@westinlondon.com for more information.

Please be advised most of our rooms are shower only, our room categories with bathtubs are our Signature Family and Luxury Family rooms along with our Executive and Presidential Suite. Please do reach out to our reservations team (reservations@westinlondon.com) for more information.

We do not offer an airport shuttle, however, please do reach out to our concierge team (concierge@westinlondon.com) who can offer an array of Train, Tube and Car options for you to get to the property.

Guests need to be 18 years of age or older to check into a room. Those under 18 years old are not permitted to stay at The Westin London City unless a parent or a guardian is also staying at the hotel. We reserve the right to request valid photographic proof of identity and age, otherwise where requested you/and or your guests will not be permitted to stay.