Awards
2024 falstaff Hotel Guide - Best of Germany
2024 Green Key Award
The 101 Best 2025
1 Bonus Elite Night + 1,000 Bonus Points Each Night
Welcome to The Westin Hamburg
The Westin Hamburg - lifestyle hotel in the Elbphilharmonie.
The Westin Hamburg Hotel offers 244 rooms and suites with floor-to-ceiling windows that mostly boast panoramic views of the city and port. Guests can expect an array of Westin services and amenities, including... See More the Heavenly® Bed. As one of the pet-friendly hotels in Hamburg, we welcome trained pets for a EUR 40 per night. Enjoy international and local cuisines at our hotel. Savor Northern German dishes at our Hanseatic Bistronomy Restaurant Fang & Feld. On the eighth-floor, the popular bar BLICK offers cocktails, coffee, and champagne with city views. Our 1,300-square-meter Heavenly Spa features a Westin WORKOUT® studio, a 20-meter indoor pool, therapy rooms, saunas, and a Tea Lounge overlooking the Elbe river. Perfectly situated, our Hamburg city center hotel provides convenient access to local attractions. Indulge in luxury at our exclusive Elbphilharmonie hotel, where exquisite design meets stunning views. See Less
Rooms & Suites
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Virtual Hotel Tour
Experience our 360 Degree Room Tour and discover our hotel digitally on your own. Find meeting rooms, our bar or your favorite room category and look forward to your stay.
Offers and Packages
Stay Longer On Us
Available: January 1, 2025 — July 30, 2025
Save more and receive min. 10% off when you stay 3 nights or more in Hamburg.
Celebrate Love - Sweetheart Package
Available: July 31, 2024 — July 31, 2025
Book your Sweetheart Package today and create memories that will last a lifetime.
Celebration Package
Available: July 31, 2024 — July 31, 2025
Celebrate your special day with our exclusive Celebration Package and immerse yourself in an unforgettable experience of luxury!
Discover Marriott Bonvoy
Unlock extraordinary experiences with Marriott Bonvoy. Join the membership and benefit from member rates, earning points towards free nights up to room upgrades and much more during your stay. Redeem your points and enjoy unique moments, exclusive events, VIP access and once-in-a-lifetime memories with Marriott Bonvoy Moments. Join now to embark on extraordinary adventures!
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The Westin Hamburg
Gift Vouchers
Allow yourself to be inspired by our diverse selection of offerings, thoughtfully curated to suit every occasion. Whether you're looking to surprise a loved one or celebrate a special milestone, our vouchers provide the perfect gift in an extraordinary setting. Explore the myriad of options available and give the gift of a luxurious experience that will be remembered long after the moment has passed.
Our Brand Pillars
Sleep Well
A good night's sleep is essential for maintaining both physical and mental well-being. Through our uniquely crafted Heavenly® Bed, we offer you ultimate sleeping comfort. The mattress is designed to provide optimal support and adapts to every individual's perfect sleeping position. Our goal is for our guests to leave feeling more refreshed and revitalized than when they arrived.
Eat Well
We are convinced that personal well-being begins with the right nutrition. That's why we focus on regional products and emphasize the importance of a healthy and balanced diet for our guests. Through our commitment to quality and sustainability, we aim to make every culinary experience both enjoyable and healthy.
Move Well
Stay active even while traveling! We've made it easy to maintain your fitness routine away from home. Our modern fitness area includes a 24/7 strength training room, cardio room, and a 20-meter indoor pool for both endurance and relaxation. Explore diverse running routes, from scenic city jogs to nature trails, with concierge recommendations. We are ensuring your stay is enjoyable and health-conscious.
Feel Well
A Serene Oasis in the Heart of the City
The Heavenly Spa in the hotel provides an indoor pool with 20 metres, saunas, steam rooms and relaxation areas with a balcony, a Privat Spa Suite and views over the port of Hamburg. The 24-hour workout area includes cardio and weight equipment and guest can take advantage of a personal trainer offer in our Private Gym.
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Eat Well
Culinary Journey of Discovery at The Westin Hamburg
Experience sophisticated drinks in the BLICK Bar or find local cuisine in the restaurant Fang & Feld.
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Explore the Diverse Fang & Feld Cuisine
Experience a culinary journey with family and friends. Fang & Feld Cuisine offers a wide variety of dishes that delight both the palate and the heart. Perfect for cozy gatherings and festive occasions, each meal is crafted from locally sourced ingredients to ensure the highest quality and freshness. Discover the many flavors and find new favorites with every bite. The dedicated chefs create dishes... See More that not only taste incredible but also bring people together. Whether celebrating a special event or simply enjoying a meal with loved ones, this cuisine provides the perfect setting for memorable moments. With a commitment to sustainability and supporting local producers, the food served is both delicious and responsible. Enjoy the comfort of knowing that every dish is made with care and passion, reflecting a love for good food and great company. See Less
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Experience Our Cake Art
Behind the historic walls of the Kaispeicher lies The Westin Hamburg, home to our in-house Pâtisserie. In our seventh floor, a talented team crafts delicious pastries, petit fours, cookies, and chocolates. Led by our head pastry chef, we offer a seasonal selection of pastries and cater to special requests as well. From appletonka bean tart strips to cranberry-nougat tartlets, our guests indulge in... See More a variety of sweet delights. See Less
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Cake & Champagne - Treat Yourself to Something Special
Experience a cake & champagne day with a stunning view over Hamburg. Our sweet creations from the in-house Pâtisserie will impress you not only with their attractive appearance but also with their unique flavors. To fully enjoy this delightful experience, we recommend pairing it with a glass of fine champagne. The view over the harbor in our Blick-Bar completes the experience perfectly. Our BLICK Bar,... See More located on the 8th floor of The Westin Hamburg, is a place where people from all over the world come together. Here, you can savor life while taking in the unique view of the Elbe and the HafenCity district. See Less
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Work Well
Meetings and Conferences
The Westin Hamburg in the Elbphilharmonie is the premier choice for conferences, meetings and special events. With 10 versatile event rooms and 571 square meters of dedicated event space, our hotel can accommodate up to 200 guests. Whether for a large conference or an intimate seminar, our five breakout rooms and thoughtfully designed spaces offer the ideal setting for both productive and engaging experiences.
Social Gatherings – Blickfang
Experience exceptional social gatherings in our Blickfang. With fixed seating and an adjacent foyer, it offers the perfect setting for interactive events and gatherings of up to 30 people. Ideal for memorable events in a stylish atmosphere.
Weddings
Celebrate your dream wedding in our ballroom, featuring a stage and spacious dance floor. With capacity for grand galas, wedding receptions, and celebrations, our venue provides the perfect setting for an unforgettable event. Our state-of-the-art lighting system offers customized lighting and color schemes to enhance the atmosphere of your celebration. Let us help you create lasting memories.
OUR LOCATION
Tel: +49 40-8000 100
GETTING HERE
The Westin Hamburg
Platz der Deutschen Einheit 2, Hamburg, Germany, 20457
This hotel does not provide shuttle service.
On-Property:
Private Car Service:
Limousine/Van Service
Nearby:
Bus Station:
Am Kaiserkai (Elbphilharmonie) - Bus 2 | 111
Subway Station:
Baumwall (Elbphilharmonie)
Train Station:
Public Transportation
From the airport: S-Bahn 1 to Barmbek, U-Bahn 3 from Barmbek to Baumwall (direction of Hamburg Hauptbahnhof). From the central station: Subway 3 to station Baumwall (direction of Landungsbrücken) Apps: UBER and MOIA are available in Hamburg. Private pick-up/chauffeur: Please ask our concierge for an offer. Rental car: Please also contact our concierge for rental cars.
Play Well
Elevate Your Experience: The Westin Hamburg in the Elbphilharmonie
The Elbphilharmonie is not only a masterpiece of modern architecture, but also a cultural landmark of historical value. With its undulating glass facade and breathtaking views of the Elbe River and the city of Hamburg, the Elbphilharmonie is a place that fascinates music and culture lovers as well as architecture enthusiasts. Inside it are not only two of the best concert halls in the world, but also... See More our hotel 'The Westin Hamburg'. Combine your concert visit with an unforgettable stay with us and make the special evening as comfortable as never before. With only one step through our revolving door you are directly at the entrance of the concert hall. After the amazing concert experience you can retreat directly to your hotel room and relive the impressions of the evening in our elegant ambience. Book your stay at our hotel in the Elbphilharmonie today and be inspired by a world where you can combine music, culture and first-class service in a unique way. See Less
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Reservations Department
Tel: +49 (0)40 800010 1417
Heavenly Spa Hamburg
Tel: +49 (0)40 800010 3900
E-mail: spa.westinhamburg@arabella.com
Groups & Events
Tel: +49 (0)40 800010 1525
BLICK Bar
Tel: +49 (0)40 800010 3113
E-mail: bar.westinhamburg@arabella.com
Fang & Feld Restaurant
Tel: +49 (0)40 800010 3117
The "101 Best Hotels" award recognizes the country's top luxury accommodations in Germany, Switzerland, Austria, and South Tyrol. This award stands out due to its rigorous selection process, which includes scientific evaluations, expert insights, and guest feedback. Hotels are assessed across various categories such as grand hotels, design retreats, and spa resorts.
The Falstaff TRAVEL Awards celebrate excellence in the hospitality industry across Austria, Germany, Switzerland, and South Tyrol. Each year, readers and a panel of experts evaluate over 1,200 hotels to identify the best in various categories, including "Family," "Spa," "Design," and "Sustainability & Innovation."
Green Key is a leading standard for environmental responsibility and sustainability in the tourism industry. This certification indicates that establishments meet strict criteria set by the Foundation for Environmental Education (FEE). Guests choosing Green Key-certified venues actively support environmental sustainability. The certification process includes rigorous documentation, regular audits, and ongoing staff training to uphold high standards.
The "TOP Training Company" initiative by DEHOGA offers a nationwide certification for high training standards in hospitality and gastronomy. Certified companies commit to 12 guiding principles that ensure quality education and provide a competitive edge. Key elements include proper onboarding, trainee support, and a respectful work environment. Involving trainees in the certification process enhances credibility.
The German Bonus Awards celebrate the dynamic loyalty sector in Germany, recognizing excellence across categories like shopping and travel. This annual event honorsthe industry's achievements in inspiring customer loyalty through commitment and innovation. It serves as a platform for consumers and experts to acknowledge outstanding programs and exceptional customer service.
Established in 1993, the World Travel Awards recognizes exceptional achievements in travel and hospitality. Each year, they host a series of regional events that lead to a grand finale, where top contenders compete for global recognition. With a vibrant social media presence, the awards showcase winners and sponsors, engaging audiences worldwide.
The Travelers' Choice Awards appreciates the favorite destinations, hotels, restaurants, and activities worldwide, based on reviews collected over the year. Divided into Best of the Best for the top 1% and Travelers' Choice for the top 10%, these awards highlight exceptional hospitality. Winners are determined by the quality and quantity of reviews, ensuring authentic experiences shape the results. This annual event celebrates excellence in the travel industry and honors those who consistently deliver memorable experiences. Ultimately, it showcases outstanding accommodations and attractions around the globe.
Look Forward to the Rest
From the plush-top mattress and crisp sateen linens to the richly woven blanket, you can find everything you need to bring the unparalleled comfort of a Heavenly Bed to your home at the Westin Store.
Travel Light. Stay Motivated.
Stay active and feeling your best when traveling. Westin has teamed up with Hyperice and Bala to bring you innovative recovery products and total body strength training equipment during your stay.
Westin Keeps You Moving
Westin has partnered with Strava to help you maintain your workout routine and explore the local surroundings. View our hotel’s WestinWORKOUT ® Route on Strava and unlock more features with a complimentary subscriber trial.
Property Details
Dry Cleaning Service
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Mobile Key
Service Request
Check-in: 4:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Smoke Free Property
Pet Policy
Pets Welcome.
Dogs are welcome, fee per night: 40.00 EUR
Non-Refundable Pet Fee Per Night: €40.00
Maximum Pet Weight: 25.0kgs
Maximum Number of Pets in Room: 1
Parking
On-Site Parking
Hourly: €6.00
Daily: €35.00
Weekly: €350.00
Additional Parking Information
No Valet Parking available. On-site parking via APCOA, fee: 6 EUR hourly, 35 EUR daily for hotel guests.
Policies and Payments
Accepts: Apple Pay, Cash, Credit Cards
Contactless mobile payments
Services
24-hour Front Desk
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
German, English, French, Spanish, Portuguese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +49 40-8000 100
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Service Animals are welcome without a fee or documentation
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Certifications
The Green Key Certified
Footprints
Carbon Footprint: 35.78 kg per room night
Environmental Practices
Guest Room Recycling
Is an Early Check-In Possible?
Yes, on site at check-in if the room is already available, but this can never be guaranteed in advance due to the booking situation.
Where Is the Front Desk for the Check-In at the Westin Hamburg?
The front desk for the check-in is located on the 8th floor of The Westin Hamburg.
What Are the Parking Conditions at the Westin Hamburg and Which Entrance Do I Have To Use?
There is an underground parking garage from an external company. As a hotel guest you benefit from a discount rate of 35€ per 24 hours. The second approach from the right - entrance 3 - leads to the hotel.
Where Is the Breakfast Buffet at the Westin Hamburg and How Much Does It Cost?
The breakfast buffet at The Westin Hamburg is on the 7th floor in the Fang & Feld restaurant.
34 € per person for 13 years and older
17 € per person for children between 6 and 12 years old
free of charge for children between 0 and 6 years old
Where Is the Spa Area at the Westin Hamburg Located and Is the Use of the Spa Included?
The Heavenly Spa at The Westin Hamburg is located on the 6th floor and is included for hotel guests.
How To Get From the Hotel Lobby of the Westin Hamburg to the Elbphilharmonie Plaza and the Concert Halls?
Through the revolving door on the 8th floor in the hotel lobby next to the reception with the key card of the room.
Does the Westin Hamburg Offer Packages With Concert Tickets to the Elbphilharmonie?
No, but the concierge team at The Westin Hamburg will be happy to assist you in booking concert tickets for the Elbphilharmonie.
Frequently Asked Questions
The check-in time at The Westin Hamburg is 4:00 pm and the check-out time is 12:00 pm.
The pet policy at The Westin Hamburg is:
Pets Welcome
Dogs are welcome, fee per night: 40.00 EUR
Non-Refundable Pet Fee Per Night: €40.00
Maximum Pet Weight: 25.0kgs
Maximum Number of Pets in Room: 1
The parking options at The Westin Hamburg are:
On-Site Parking: Hourly: €6.00; Daily: €35.00; Weekly: €350.00
No Valet Parking available. On-site parking via APCOA, fee: 6 EUR hourly, 35 EUR daily for hotel guests.
The property amenities at The Westin Hamburg are:
Restaurant
Fitness Center
Spa
Indoor Pool
Meeting Space
Activities for Kids
Dry Cleaning Service
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Mobile Key
Service Request
Yes, The Westin Hamburg has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your The Westin Hamburg booking.
The closest airport near The Westin Hamburg is Hamburg Airport (HAM). HAM is located approximately 13.0 KM from the hotel.
No, The Westin Hamburg does not have electric vehicle charging stations.
